Connexion by Boeing
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Connexion by Boeing is an in-flight online connectivity service from Boeing. This service allows travellers to access a high-speed internet connection while on board a plane in flight through a wired Ethernet or a wireless 802.11 Wi-Fi connection. The infrastructure uses a phased array antenna or a mechanically steered Ku-band antenna on the aircraft, leased satellite transponders, and ground stations.
Connexion by Boeing was first launched as a service May 17, 2004 with Lufthansa German Airlines. Later in 2004, ANA, Japan Airlines, and SAS signed on to the service. Other airlines which launched Connexion by Boeing service in 2005 include China Airlines, Singapore Airlines, Asiana Airlines, and Korean Air. In the later months of 2005, El-Al Israel Airlines and Etihad Airlines will also offer the service. In 2005 Connexion by Boeing launched the first in-flight live TV on an international route on Singapore Airlines, to be expanded to all current airlines in the first quarter of 2006. Flying out of Germany, the service provides access to live TV for CNBC (Europe), EurosportNews, BBC World and Euronews.
The current prices are $9.99 for one hour of access, $14.95 for two hours of access, $17.95 for 3 hours of access and $26.95 for flat-rate access.
Payment options are varied. The service can be paid with major credit cards, mobile phone, hotspot accounts and even frequent flyer miles.
The current service coverage includes the North Atlantic, Europe, the Middle East and Asia.
The service has a live helpdesk chat feature available for customers who have troubles with their connections.
Connexion by Boeing also extended its internet service to include the maritime market in 2005. The first maritime vessels equipped with Connexion by Boeing service were provisioned in 2006.
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