J. D. Power
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J.D. Power and Associates is a consumer's information resource providing ratings on everything from cars to restaurants. They are owned by The McGraw-Hill Companies.
In Britain, the J.D. Power car survey is an independent survey of all cars that have reached two years of age at the time of publication. It consists of comments and ratings entirely from the members of the public who bought the cars new two years previously, and are thus in a more meaningful position to comment on the car than anyone testing it for a mere few days. Satisfaction is based on a number of different criteria, and when the many thousands of marks in each area for each car are added up, an overall score is available.
Usually, Japanese cars perform strongest, with owners citing reliability, low running costs, and excellent dealer service. Slightly wilder choices, such as Alfa Romeo, usually fare worst. The survey invariably throws up some surprises, though. Volkswagen is a company usually renowned for German quality, as are Mercedes, however both have had models that have come near the bottom of the list in recent years. The list usually comprises of about 130 cars and is published every year in Great Britain, where it is a renowned source of influence amongst keen motorists. Particular attention is given to it on the popular BBC prime time motoring show Top Gear, watched by millions of Britons every Sunday evening.
External Links
- [J.D. Power and Associates Homepage]
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