Trenitalia
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Trenitalia is the primary operator of trains within Italy. Trenitalia is owned by Ferrovie dello Stato, itself owned by the Italian Government. It was created in 2000 following the EU directive on the deregulation of rail transport. Ferrovie dello Stato became an holding company which controls Trenitalia (trains), Rete Ferroviaria Italiana (tracks) etc.
Trenitalia offers transport around Italy (including service in Sicily and Sardinia, as well as ferries from mainland to the two islands), and also connects to Austria, Belgium, France, Germany, Hungary, Slovenia, Spain, and Switzerland. The company operates the ETR 500 high-speed train, and is also a partner in the Cisalpino Italy - Germany - Switzerland link.
It operates the Eurostar Italia trains, which operate pendelino intercity trains, operating between the major cities with Roma Termini acting as the hub of the operation. There are also "normal" intercity trains, which operate between the smaller cities, as well as serving the larger city. They also operate the night trains between Rome and Milan as well as between Milan and Naples. Trenitalia also operate the regional and certain aspects of the international operations.
In October 2005, the company suffered a public-relations problem when customer complaints of bedbug and tick infestation culminated in passengers storming off a train in Genoa, resulting in police being called to restore calm. Following the incident, Trenitalia pulled 508 cars from active service and promised to maintain standards of cleanliness in the others.
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