TuVox

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TuVox is a provider of On Demand Speech Applications, achieving the highest levels of caller adoption and call automation.

Based on patented natural language technology, TuVox speech applications are remarkably conversational and provide a highly personalized and efficient caller experience.

Built completely on open standards, TuVox's enterprise software can automate virtually any type of call, including:

Natural language call routing
Self-service transactions
Customer support

TuVox combines built-in speech application best practices with award winning lifecycle management software to fundamentally reduce the cost of deploying and maintaining speech applications.

Selected Customers TuVox customers include enterprises in health, high technology, software, government, publishing, entertainment, telecommunications and retail industries. Companies such as Activision, ABN-AMRO, AvMed, Citibank, Canon, Gateway, Netflix, Office Depot, Time Customer Service, TiVo, TV Guide and the United States Postal Service use TuVox On Demand speech applications to deliver superior customer service, increase automation and decrease call resolution time.

The TuVox Mission TuVox's mission is to replace outdated touch-tone systems that frustrate so many consumers with conversational speech applications that serve callers faster and deliver a substantially better caller experience.

TuVox Ownership Experience Optimizing Speech Application Lifecycle Management Since its inception, TuVox has created solutions that dramatically increase the speed and efficiency of creating and managing speech applications. Using TuVox's lifecycle management system, companies have deployed sophisticated speech applications 50-70% faster. Read more

Superior Caller Experience TuVox conversational speech applications leverage the power of natural language to provide a superior caller experience. Customers can get to hundreds of destinations within seconds by simply speaking to the speech application as if they were speaking to a live agent and get 24x7 voice self-service support. Read more

TuVox Deployment Options TuVox provides three deployment options: (1) a fully hosted, managed and maintained solution; (2) an on premise solution, managed and updated by TuVox; and (3) an on premise, customer-managed solution. Read about our complete set of services to quickly and affordably deploy and manage speech applications.

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