Veterans Agency
Encyclopedia : V : VE : VET : Veterans Agency
Veterans Agency is an Executive Agency of the United Kingdom's Ministry of Defence
It is the single point of contact within the Ministry of Defence for providing information, help and advice on issues of concern to veterans and their families. It does this through its free Helpline, welfare service and website [link] The term 'veteran' is used to mean all those who have served in the HM Armed Forces ( whether Regular or Reserve ). This group has been commonly known as ex-Service personnel. The term veteran also includes their widows/widowers and their dependants as part of the veterans' community. As well as all members of the Armed Forces the term veteran also, exceptionally, includes those members of the Merchant Navy who played a vital role in legally defined military operations. The veterans' community is therefore a wide and disparate population, estimated to be over 10 million people in the United Kingdom.
The Agency provides advice on a wide range of subjects including benefits and welfare issues, pensions and compensation, Service records and medals etc. The Veterans Helpline (0800 169 2277) is open from 8:15am to 5:15pm Monday to Thursday and from 8:15am to 4:30pm on Friday.Calls are free in the United Kingdom.
The Veterans Agency Vision
Service excellence for veterans and Serving personnel.
Core functions
To administer the War Pensions Scheme which provides financial support to approximately 250,000 war pensioners and war widow(er)s living in over 100 countries throughout the world, although most are resident in the UK.
The Agency also administers the Armed Forces Compensation Scheme. This is mainly applicable to Serving personnel.
In addition, the Agency manages the War Pensioners’ Welfare Service (WPWS) which in turn manages Ilford Park Polish Home (IPPH).
War Pensioners’ Welfare Service gives support to existing war pensioners, war widow(er)s and veterans who are in the process of making a claim for a war disablement pension. WPWS will arrange home visits as required to discuss any particular issues that may be affecting individuals. Welfare managers often liaise with colleagues in other Government departments or ex-Service organisations to ensure the best help and advice is supplied where needed.
Ilford Park Polish Home provides residential and nursing care to people who qualify for admission under the 1947 Polish Resettlement Act.
The Agency is actively contributing to a greater awareness of veterans and their concerns, undertaking a programme of PR activity.
The Agency also:
- co-ordinates, manages and delivers services to the veterans community as directed by United Kingdom Government;
- administers the ex-gratia payment scheme for former prisoners of the Japanese in WWII in accordance with Government policy; and
- contributes to advice given to the Department and Ministers on war pensions policy matters.
- provides administrative support to the Central Advisory Committee (CAC) on war pensions and War Pensions Committees (WPC);
- administers the nomination of Government appointees to certain charitable bodies
- co-ordinates nominations for non-State honours from ex-Service organisations representing war pensioners, war widow(er)s and WPC’s; and contributes to the management of Leopardstown Park Hospital, Dublin.
External link
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